Pay Rent & Submit Maintenance Requests Online

Did you know that all rent and maintenance requests are processed online?

Paying rent is fast, easy, and secure, so why wait? Below, you’ll find some information on how to get started and a few reasons why so many others have already made the switch!

We prefer you submit maintenance requests through your tenant portal. Please login to your tenant portal and follow the prompts. If you do not yet have a login password for your tenant portal, please get started below.

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Benefits

Once you’ve signed up, you can:

  • View and pay your bills anytime (24/7)
  • View and pay your bills from anywhere (any computer with an internet connection)
  • Set up an automatic payment
  • Sign up for automatic reminder emails
  • Review your payment history

Convenience

Have you ever looked at a calendar and suddenly realized that your rent was due that day? Or worse yet, that it was due a few days ago and that it was now late? With online rent payments, these concerns are a thing of the past. Simply hop on your computer and in just a few minutes, your rent is paid! Or remove all doubt and schedule a payment in advance so your rent is paid automatically. And this is in addition to not having to write checks, address envelopes, or find/buy stamps…

Security

In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted.

Click for the BBB Business Review of this Handyman Services in Matthews NC

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Client Reviews

5.0 /5
65 Reviews

Aug 13, 2019
RE/MAX Gold Patricia
They were very nice and very helpful.
Aug 13, 2019
Google RE/MAX Gold Tyler
Wess has been our property manager for 7 years and initially he had to hold our hand through the process since it was our first experience as a landlord. Over the years we have built a trusting relationship with him and his team. Most recently he helped us sell our property and his expertise and guidance was invaluable to us during that experience. Should we decide to buy, rent, invest or sell in the future, there is only one person we would want and that’s Wess Cason! Thank you for everything Wess! Dave & Dianne Zimnick
Jul 18, 2019
Google RE/MAX Gold Devon
Wess and his entire team are great to work with that's why we keep coming back.
Jun 29, 2019
Google RE/MAX Gold Shuling
We would like to thank Re/Max Gold team for your professional and wonderful services. Mr. Cason is very professional and have a lot of industry insight. You provided good suggestions on how to prepare our house for rental market. We like to thank you for finding us such a wonderful tenant. Peace of mind is just what we are looking for. Thank you Mr. Cason, Laura and your team.
Jun 29, 2019
Google RE/MAX Gold E
Re/Max Gold is a very nice company, Wess, Laura and the staff are all very nice and pleasant to work with. They always listen to us and try to help us in any way they can. They help us with our rental homes, they help us find quality tenants and help everyone get what is needed to get settled down. I have nothing bad but good words to say about Re/Max Gold. Out of all the different Real Estate companies whom we had worked with before, Re/Max Gold is the one we will go to from now on for all our Real Estate needs. Excellent Service. Excellent Company. Excellent People to work with. 🙂

Want to Learn More About Property Management in North Carolina?

If you’d like to learn more about our properties and what it’s like to work with RE/MAX Gold, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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Wess Cason, Owner/Broker

Wess Cason has over 30 years of residential real estate experience to include property management and associated repair projects. His maintenance team is now expanding their repair & renovation scope beyond property management services to our neighborhood community. We are local and own our offices located in Matthews. We service where we live.

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Jonathan Cason, Director of Operations

Jonathan Cason is our Director of Operations. Jonathan brings 20 years+ of top-notch customer service experience to the table that includes mortgage lending, property management, and real estate. He is excited about bringing such a well diverse team to the SE Charlotte area and to your homes!

During his personal time, Jonathan enjoys spending time with his beautiful wife and spending as much time as he can outdoors hiking, fishing, and golfing.

Laura Suitor, Team Coordinator

Laura Suitor is our Office Manager and serves as the Team Coordinator for Handyman Matters of South Charlotte. She is well experienced in residential needs having coordinated the repairs for 160 rental homes in the Charlotte market.

Bethany Martin, Team Coordinator

Bethany Martin comes to the RE/MAX Gold team with over 10 years of Property Management experience. Bethany is always committed to providing the very best in service and professionalism to all of Wess Cason’s clients!

When she is not at work, greeting everyone with a warm smile, she enjoys spending time with her husband and 4 children, taking day trips to the mountains and attending as many concerts as she can!

Jason Suitor, Lead Craftsman

Jason Suitor is our Lead Craftsman and has a wide variety of maintenance skills. From tile work, luxury vinyl flooring, drywall work to faucets, fans and disposals, Jason has done it all. With over 10 years of experience, Jason consistently gets 5 Star Reviews for his work

Alyssa Cason Tobin, MBA

Director of Marketing

Alyssa heads the marketing department , bringing over 10 years of experience across a variety of channels. Focused on building and growing Handyman Matters of South Charlotte, Alyssa ensures that all marketing, advertising and branding activities are on message and bring value to those in our area.  Being the daughter of the owner, Alyssa considers herself truly blessed to work with family every day in this new business adventure.

On her off time, Alyssa enjoys spending time with her wonderful husband, two beautiful children, family outings, shopping and traveling when she can!