RE/MAX Gold, located outside of Charlotte in Matthews, North Carolina, specializes in listing and selling homes as well as property management. We provide a unique service, more so than other property management companies. Our owner retention rate is over 90 percent, and that’s because we treat our clients like we would want to be treated.

There are many reasons why you should consider RE/MAX Gold as your Charlotte property manager partner, and today we’re focusing on four of the most compelling reasons.

We Are Good As Gold

At RE/MAX Gold, our tag line is “Good as Gold.” That’s modeled after our commitment to the golden rule. We make it a core business practice to treat others just as we would like to be treated. We do it well. Just look at our statistics and our reputation. You’ll see that our owner retention rate in property management is over 90 percent. The only reason we lose a property is if the owner moves back into it or if the owner asks us to sell it for them.

We have a wide range of the market share in this region, thanks to the properties we expertly manage. Whether you have one property or an entire portfolio, you’ll get the same service-minded treatment. Every owner we work with can expect the good as gold experience.

Name Brand Culture and Recognition

One of the reasons we are a RE/MAX office is because RE/MAX is undisputedly the most recognizable name brand in real estate. Not only are we available to help buyers and sellers in markets nationwide; we also have international offices.

The team here follows a higher standard of service and ethics because we are associated with RE/MAX. At RE/MAX Gold, we really care about our owners, our tenants, and our community. Businesses and firms are largely driven by their culture. In our office, we embrace a culture of caring for our customers and our clients. This isn’t just a job to the folks that work here. It’s our passion and our priority, and we really do care. We will bend over backwards to try to make our services meet the needs and exceed the expectations of our clients.

Investing in Technology

One of the things we do at RE/MAX Gold is to invest in technology. We use a cutting-edge solution for our property management software called AppFolio. This enables us to stay in constant contact with the people who need us, whether we are in the office or out of the office after hours. We invest in technology because we want to save our clients money and also because we want to be efficient in taking care of their properties.

Routine and Emergency Maintenance Availability

We have a full-time maintenance technician who can handle almost all of the problems that come up. If there is anything beyond that scope, we have contractor partners who take on HVAC, plumbing, and electrical issues when needed.

Routine and Emergency Maintenance AvailabilityIf you have any additional questions about why it’s a great idea to work with us, please feel free to contact us at RE/MAX Gold Property Management.

Photo of Wess CasonWess Cason, Owner/Broker

Wess Cason has over 30 years of residential real estate experience to include property management and associated repair projects. His maintenance team is now expanding their repair & renovation scope beyond property management services to our neighborhood community. We are local and own our offices located in Matthews. We service where we live.

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Photo of Jonathan CasonJonathan Cason, Director of Operations

Jonathan Cason is our Director of Operations. Jonathan brings 20 years+ of top-notch customer service experience to the table that includes mortgage lending, property management, and real estate. He is excited about bringing such a well diverse team to the SE Charlotte area and to your homes!

During his personal time, Jonathan enjoys spending time with his beautiful wife and spending as much time as he can outdoors hiking, fishing, and golfing.

Laura Suitor, Team CoordinatorPhoto of Laura Suitor

Laura Suitor is our Office Manager and serves as the Team Coordinator for Handyman Matters of South Charlotte. She is well experienced in residential needs having coordinated the repairs for 160 rental homes in the Charlotte market.

Photo of Bethany MartinBethany Martin, Team Coordinator

Bethany Martin comes to the RE/MAX Gold team with over 10 years of Property Management experience. Bethany is always committed to providing the very best in service and professionalism to all of Wess Cason’s clients!

When she is not at work, greeting everyone with a warm smile, she enjoys spending time with her husband and 4 children, taking day trips to the mountains and attending as many concerts as she can!

Photo of Jason SuitorJason Suitor, Maintenance Operations Manager

Jason Suitor is our Lead Craftsman and has a wide variety of maintenance skills. From tile work, luxury vinyl flooring, drywall work to faucets, fans and disposals, Jason has done it all. With over 10 years of experience, Jason consistently gets 5 Star Reviews for his work

Photo of Alyssa Cason TobinAlyssa Cason Tobin, MBA

Director of Marketing

Alyssa heads the marketing department , bringing over 10 years of experience across a variety of channels. Focused on building and growing RE/MAX Gold, Alyssa ensures that all marketing, advertising and branding activities are on message and bring value to those in our area.  Being the daughter of the owner, Alyssa considers herself truly blessed to work with family every day in this new business adventure.

On her off time, Alyssa enjoys spending time with her wonderful husband, two beautiful children, family outings, shopping and traveling when she can!