In our last blog, we shared some of the reasons you should consider working with us.

We thought of some more great reasons to choose RE/MAX Gold as your Charlotte property manager, and here they are.

We Are Always Available

Here at RE/MAX Gold, we may doze, but we will never close.

We always do our best to be available to the needs of our clients and our owners. Some companies work from 9-5, Monday through Friday. We have those same hours but we are available after hours as well. One member of our staff is always on call. We use a cutting-edge technology that sends messages to our smartphones so that anytime there is a repair request or inquiry, there are three of us in the office to receive these messages to our phones. This way, even if it is after hours, we are aware of what is going on with your property.

Advanced Training and Education

We are a member of the National Association of Residential Property Managers. This is the lead trade organization in the country for property management. We have been a member in good standing since 2011. We receive additional education and training from this affiliation so that we can stay up to date on the latest advances, technology, and skills.

Managing the Full Investment Cycle

We are a one-stop shop, which we feel is more efficient and better for your property. It’s very rare that we have to go outside our business to provide any type of service for your property. We try to make it easier for you so you don’t have to worry.

We offer a turnkey solution for managing your properties, from the acquisition to the sale. That is one of the reasons our owners are so happy. The less hassle the better. We have a full-time maintenance technician who can handle over 90 percent of the repairs that need to be done. We can even do additional projects such as flooring and upgrades to the property. If it is beyond our scope, we have an HVAC technician as well as electrical and plumbing technicians that we can reach out to. Because of these excellent relationships, we get excellent service.

We Value Communication

We place a high value on communication with our clients and with our tenants. We pick up more properties from other property management companies because they fail to communicate with the owners. We always know what’s going on with your property and you will always receive copies of any repair or maintenance requests. You will always see the exact words used by the tenant to describe the issue so you always know what is happening at your investment home. This way, there are no surprises.

We have an electronic portal for our owners as well as our tenants. This is available 24 hours a day and 7 days a week. When an inquiry is put in through the portal, it comes directly to our smartphones so we are aware of it even if it’s after hours.

We Value CommunicationThese are just a few more reasons you should consider RE/MAX Gold for your property management needs. We are always responsive and available to you and we have the knowledge and education necessary to meet all your needs. Please feel free to contact us with any further questions or concerns.

Photo of Wess CasonWess Cason, Owner/Broker

Wess Cason has over 30 years of residential real estate experience to include property management and associated repair projects. His maintenance team is now expanding their repair & renovation scope beyond property management services to our neighborhood community. We are local and own our offices located in Matthews. We service where we live.

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Photo of Jonathan CasonJonathan Cason, Director of Operations

Jonathan Cason is our Director of Operations. Jonathan brings 20 years+ of top-notch customer service experience to the table that includes mortgage lending, property management, and real estate. He is excited about bringing such a well diverse team to the SE Charlotte area and to your homes!

During his personal time, Jonathan enjoys spending time with his beautiful wife and spending as much time as he can outdoors hiking, fishing, and golfing.

Laura Suitor, Team CoordinatorPhoto of Laura Suitor

Laura Suitor is our Office Manager and serves as the Team Coordinator for Handyman Matters of South Charlotte. She is well experienced in residential needs having coordinated the repairs for 160 rental homes in the Charlotte market.

Photo of Bethany MartinBethany Martin, Team Coordinator

Bethany Martin comes to the RE/MAX Gold team with over 10 years of Property Management experience. Bethany is always committed to providing the very best in service and professionalism to all of Wess Cason’s clients!

When she is not at work, greeting everyone with a warm smile, she enjoys spending time with her husband and 4 children, taking day trips to the mountains and attending as many concerts as she can!

Photo of Jason SuitorJason Suitor, Maintenance Operations Manager

Jason Suitor is our Lead Craftsman and has a wide variety of maintenance skills. From tile work, luxury vinyl flooring, drywall work to faucets, fans and disposals, Jason has done it all. With over 10 years of experience, Jason consistently gets 5 Star Reviews for his work

Photo of Alyssa Cason TobinAlyssa Cason Tobin, MBA

Director of Marketing

Alyssa heads the marketing department , bringing over 10 years of experience across a variety of channels. Focused on building and growing RE/MAX Gold, Alyssa ensures that all marketing, advertising and branding activities are on message and bring value to those in our area.  Being the daughter of the owner, Alyssa considers herself truly blessed to work with family every day in this new business adventure.

On her off time, Alyssa enjoys spending time with her wonderful husband, two beautiful children, family outings, shopping and traveling when she can!