Responsive and Convenient Maintenance for Matthews Rental Property

Handyman Matters of South Charlotte


Maintenance and repairs will always be required at your Matthews rental property. The important thing is to be prepared. When you have a maintenance plan and a maintenance budget in place, you’ll find you can spend less on preserving the condition of your investment.  

Choosing who you work with is also an important part of maintaining your property. At RE/MAX Gold, we work to coordinate all the routine, emergency, and preventative maintenance issues at your rental home. And, thanks to our partnership with Handyman Matters, we know how to do it cost effectively. 

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High Quality, Professional Maintenance in Matthews

Handyman Matters of South Charlotte is a maintenance company in Matthews specializing in residential repairs and service with Five Star Ratings.  It is the “sister” company of RE/MAX Gold and leads the local area in high-quality, timely and professional maintenance that meets and anticipates your needs. Their service work is guaranteed for a full 12 months.

For more info on Handyman Matters of South Charlotte click on this link

So effective is this team of maintenance professionals that it didn’t take long to get the attention of ACE Hardware. The nationwide hardware retailer acquired Handyman Matters, making it even stronger and more resourceful than before.

When it comes to maintenance, you need to rely on responsiveness and reputation. As your property managers, we’re attentive and accessible to all your current and potential maintenance needs. We don’t like surprises and emergencies; they usually cost more and they’re never easy. So, we avoid them whenever possible with a thorough preventative maintenance plan and routine inspections of your Matthews rental property.

Before we begin working together, we’ll talk about budget and communication. It’s important to us that we’re on the same page when it comes to protecting the condition and the value of your investment. 

We provide responsive and convenient maintenance in Matthews and throughout the surrounding communities.

What to Expect from RE/MAX Gold and Handyman Matters

As your maintenance team, you can expect a well-maintained home and a sense of urgency to all repairs, whether they’re routine and cosmetic or serious and complex. 

Your tenants have an online system they can use to request maintenance help. Once we receive a request, we evaluate it and contact the tenant if we need more information. Whether it’s a simple fix or a repair that requires a plan, we communicate with you and dispatch our reliable and fast-acting maintenance team. 

We have a reputation for convenient and responsive maintenance work that includes:

  • Accurate and transparent problem diagnoses.
  • Easy scheduling and text notifications with tenants.
  • Reliable, knowledgeable, and trustworthy repair professionals.
  • Lower repair costs.
  • Guaranteed maintenance work.

We’ll take care of everything, whether you need a property painted, floors installed during a turnover, or help with plumbing, carpentry, or drywall.

RE/MAX Gold protects your property. We only work with licensed and insured vendors and contractors. We screen our repair professionals as carefully as we screen our tenants. 

Contact us to find out how we can maintain your Matthews rental property better.

Our Service Area

  • Charlotte
  • Matthews
  • Ballantyne
  • Monroe
  • Indian Trail
  • Stallings
  • Mooresville
  • Concord
  • Pineville
  • Huntersville
  • Waxhaw
  • Fort Mill
  • Harrisburg
  • Wesley Chapel
  • Midland
  • Kannapolis
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Want to Learn More About Property Management in North Carolina?

If you’d like to learn more about our properties and what it’s like to work with RE/MAX Gold, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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Photo of Wess CasonWess Cason, Owner/Broker

Wess Cason has over 30 years of residential real estate experience to include property management and associated repair projects. His maintenance team is now expanding their repair & renovation scope beyond property management services to our neighborhood community. We are local and own our offices located in Matthews. We service where we live.

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Get Your Free Consultation!

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Photo of Jonathan CasonJonathan Cason, Director of Operations

Jonathan Cason is our Director of Operations. Jonathan brings 20 years+ of top-notch customer service experience to the table that includes mortgage lending, property management, and real estate. He is excited about bringing such a well diverse team to the SE Charlotte area and to your homes!

During his personal time, Jonathan enjoys spending time with his beautiful wife and spending as much time as he can outdoors hiking, fishing, and golfing.

Laura Suitor, Team CoordinatorPhoto of Laura Suitor

Laura Suitor is our Office Manager and serves as the Team Coordinator for Handyman Matters of South Charlotte. She is well experienced in residential needs having coordinated the repairs for 160 rental homes in the Charlotte market.

Photo of Bethany MartinBethany Martin, Team Coordinator

Bethany Martin comes to the RE/MAX Gold team with over 10 years of Property Management experience. Bethany is always committed to providing the very best in service and professionalism to all of Wess Cason’s clients!

When she is not at work, greeting everyone with a warm smile, she enjoys spending time with her husband and 4 children, taking day trips to the mountains and attending as many concerts as she can!

Photo of Jason SuitorJason Suitor, Maintenance Operations Manager

Jason Suitor is our Lead Craftsman and has a wide variety of maintenance skills. From tile work, luxury vinyl flooring, drywall work to faucets, fans and disposals, Jason has done it all. With over 10 years of experience, Jason consistently gets 5 Star Reviews for his work

Photo of Alyssa Cason TobinAlyssa Cason Tobin, MBA

Director of Marketing

Alyssa heads the marketing department , bringing over 10 years of experience across a variety of channels. Focused on building and growing RE/MAX Gold, Alyssa ensures that all marketing, advertising and branding activities are on message and bring value to those in our area.  Being the daughter of the owner, Alyssa considers herself truly blessed to work with family every day in this new business adventure.

On her off time, Alyssa enjoys spending time with her wonderful husband, two beautiful children, family outings, shopping and traveling when she can!